Inquiries by E-mail and Usenet
I need my request answered fast. Can you get it to me by the end of the week?
Maybe. E-mail requests are checked most days, and often answered promptly. If your request requires research, then response time may be several days or even a couple of weeks. We do not have full-time e-mail response personnel, and other office duties take priority, which can result in significant delays.
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